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Excellent 4.9 / 5
Have a Question? We can Help!
How long until I see relief in my neck pain?
How long until I see relief in my neck pain?
Many customers felt relief after just one night of use. With consistent use over two weeks, you’ll enjoy lasting benefits that can improve your comfort for a lifetime.
When will I receive my order, and will I get a tracking code?
When will I receive my order, and will I get a tracking code?
Your order will be inspected, sanitized, and shipped within 24-72 hours of receiving payment. Once shipped, you can expect it to arrive at your doorstep within 3-9 business days. You'll also receive an email with a tracking code, allowing you to track your order anytime on our dedicated tracking page. If you don’t receive your tracking number within 5 days of placing your order, please reach out to us.
What should I do if my product arrives damaged or if I’m not satisfied with it?
What should I do if my product arrives damaged or if I’m not satisfied with it?
If your order arrives damaged, simply contact us with your order number and photos of the issue as soon as you receive the item. We’ll send you a replacement or issue a refund. If the product didn’t work for you or you’re not happy with it, you have 90 days to request a refund. Just email us at support@robee.store , and we’ll take care of it.